Sunday 8 Dec 2013
Instruction on how to charge your account
You can purchase Z.Mobile refilling cards to any our selling points and our authorized distributors throughout the territory of Republic of Kosovo.
Refilling cards has a hidden number underneath of the scratching panel which allows you to recharge your account.
To charge your account, first of scratch the hidden numbers in the scratching card then write the numbers as follow:
*103* revealed number # and press call button.
After the recharging, you will receive a confirmation that your account is charged with success by showing you the current balance along with bonuses earned.
Other way of charging your account is through calling the operator at this number
And follow the instructions.
If you have any problem with charging your account, like damaging the card while scratching it, you can call at this number:
045 500 500
Where you will be assisted by a costumer care agent on how to charge your account
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